Our Shipping Policy
Shipping Policy
Last updated: December 19, 2025
At SleeknSheek, we’re committed to delivering your order quickly, safely, and with the level of care your confidence deserves.
Thanks to our strong partnerships with global logistics providers, we proudly offer FREE shipping on all U.S. orders—no minimums, no surprises.
Shipping Destinations
SleeknSheek currently ships within the United States only. We do not offer international shipping at this time.
Processing Time
Once your order is placed, it enters our fulfillment queue for quality inspection and packing.
- Processing Time: 1–3 business days
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Orders placed on weekends or holidays will begin processing the next business day.
We take our time here because every SleeknSheek piece goes through a Grade A Quality Check before leaving the warehouse.
Shipping Time
After processing, your package will be handed to our trusted logistics partners.
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Standard Shipping (Free): 5–10 business days
Shipping times may vary depending on location, carrier volume, or unforeseen delays. -
You will receive a tracking number via email as soon as your order ships.
Please allow up to 48 hours for tracking information to update. - Order Changes & Cancellations
If you need to modify or cancel your order, please contact us at info@sleeknsheek.com within 60 minutes of placing it.
After this window, the order may already be in processing and adjustments cannot be guaranteed.
Shipping Delays
While our logistics partners work hard to deliver on time, delays may occur due to:
- Carrier backlogs
- Severe weather
- Holidays
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Supply chain or transit disruptions
We appreciate your patience and will do our best to assist with tracking updates and clarity.
Wrong or Incomplete Address
Please double-check your shipping details at checkout.
If an incorrect or incomplete address is provided, SleeknSheek is not responsible for:
- Delivery failures
- Lost packages
- Additional reshipping fees
If a package is returned to us due to address issues, we can reship it once the correct address and any applicable fees are confirmed.
Marked as Delivered but Not Received
If your order shows “Delivered” but you cannot locate it:
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Check with household members or neighbors.
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Look in common delivery drop-off areas (porch, mailbox, building office).
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Wait 24–48 hours—carriers sometimes mark early.
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Contact us at support@sleeknsheek.com with your tracking number.
We’ll help you open a carrier investigation and work toward the best solution.
Damaged or Missing Items
If your item arrives damaged or with missing components, contact us within 7 days of delivery with:
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Your order number
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Photos of the packaging and product
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A description of the issue
We will resolve the issue promptly under our Quality Guarantee.
Pre-Order Items
If a product is marked as Pre-Order, the estimated shipping window will be noted on the product page.
Orders containing both in-stock and pre-order items may ship together or separately at our discretion.
Tracking Your Order
A tracking link will be emailed to you once your package ships.
You can track your order anytime until delivery.
If you need assistance with tracking, reach out to us at support@sleeknsheek.com.
Customer Support
Our support team is here to help with any shipping or delivery questions.
Email: info@sleeknsheek.com
Hours: Mon–Fri, 9am–5pm EST
We aim to respond within 1 business day.
Policy Updates
We may update this Shipping Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
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